Nov 21, 2019

A Frozen Wonderland at Changi Airport: What to See, Do & Play

Media Invite

This Christmas, the gang of Elsa, Anna, Olaf, Kristoff and Sven from Disney's Frozen 2 arrives at Changi Airport for a Winter Wonderland adventure!

There will be a light show, Disney’s Frozen characters Meet & Gree sessions, an Enchanted Forest play area as well as a Festive Market. And did I mention SNOW???

'A Frozen Wonderland at Changi' begins TODAY (21 Nov 2019) and lasts all the way until 5 Jan 2020.

Here's what to expect:

Brave The Four Elements
21 Nov 2019 – 5 Jan 2020
10am – 10pm daily (Last session at 2145hrs. Registration closes when last session is full)
T3 Departure Hall (opposite check-in row 11)

Adventure awaits the kids in the Enchanted Forest! They get to embark on a journey packed with challenges across four different zones designed around the four elements.


Dive into the ball pit to find the ball with the Earth symbol that will unlock the next element. If you ask me, it's just an excuse to have some insane ball pit FUN! 😂


Next, brave through the winds to find the way out of the forest... and catch one leaf on your way out. This is very important as the leaf will determine the prize that you will receive at the end of it all.


With the forest on 'fire', it is up to the kids to piece a jigsaw together before time runs out.


Final task is to... well, I'll keep it a surprise. And once completed, the kids can redeem one of the magical gifts below! The gift received will depend on the leaf exchanged.

- A minimum spend of S$50 in a single same day receipt at Changi or Jewel is required to redeem a play slot.
- Proceed to to register for a slot to participate in the Enchanted Forest activities.
- Minimum height requirement is 1.0m.

Let It Sparkle & Shine
21 Nov 2019 - 5 Jan 2020
7.30pm, 8pm, 8.30pm and 9pm daily
T3 Departure Hall (in front of Departure Immigration)

Get ready to be dazzled by an array of light, sound, and SNOW as T3 transforms into a Frozen Wonderland every evening!

Stand before the giant looming wave with Elsa, deciduous autumn trees, or by the pond with Anna   and Olaf for countless photo opportunities with iconic scenes from Frozen 2.

Meet Your Favourite Disney’s Frozen 2 Characters
22 - 24 Nov and 29 Nov - 1 Dec 2019
 11.30am, 2pm, 3.30pm, 5pm and 6.30pm
T3 Departure Hall (in front of Departure Immigration)

Get a chance to be up close and personal with Elsa, Anna and Olaf!

- Meet & Greet sessions are FREE with no minimum spend required.
- The official Meet & Greet pass will be issued 30 minutes before each session at the Meet & Greet queue area in Terminal 3 Departure Hall Central Event Area.
- One pass will entitle the participants to one photo per family/group for a single Meet & Greet session only.
- Each Meet & Greet session is limited to 30 minutes.

Olaf, Larger Than Life
T2 Departure Hall (opposite TP Tea)

Snap a picture with life-sized 3-metre tall Olaf!

Experience A Magical Adventure
Monday – Thursday (Except Eve of PH & PH): 5pm to 10pm
Friday, Saturday, Sunday, Eve of PH & PH: 10am to 10pm
Terminal 3, L2, Public, Next to Jewel link bridge

Explore Elsa’s & Anna’s living space with a series of interactive activities such as digital interactions with Frozen 2 animated characters, create embossed greeting cards, bookmarks and customise your own portrait!

Walk through the autumn trees and be greeted by Sven & Olaf.

Snap a shot at the photobooth with your Changi Rewards card and you can stand a chance to bring home a 1-metre Olaf plush!

Jewel Festive Market
From 21 Nov 2019 onwards
Friday to Sunday / Eve of Public Holiday and Public Holiday: 10am – 11pm
Jewel, Cloud9 Piazza, Level 5

Wander through this Arendelle-inspired marketplace and discover exclusive products. Indulge your sweet tooth with treats from Kit Kat Chocolatery, Playmade Bubble Tea, or get hands-on with the workshops* held here – from terrarium-making and ukulele-painting to leathercrafting!

*Bookings for workshops have to be made at

Disney’s Frozen 2 Premiums

Bring home limited edition Disney’s Frozen 2 plush toys and other merchandises.

Spend a minimum of S$60 in the Public Area, Jewel or iShopChangi, or S$120 in the Transit Area or Supermarkets in a single receipt to purchase the premiums at S$8.90 each*. Spend with UnionPay and redeem the premiums at only S$1 each**. While stocks last.

*The Frozen EZ-Link Charm is redeemable at S$14.90.
** Not applicable for EZ-Link Charm
Click here for the full T&Cs

Redemption Stations

Terminal 1
Transit Departure Lounge - Central Piazza (beside Shilla)

Terminal 2
Transit Departure Lounge - Main Event Area (beside Sprint Cass)

Terminal 3
Transit Departure Lounge – Event Area (in front of Pret-a-Manger)
Public Basement 2 (Beside Poh Kim)

Terminal 4
Transit Departure Lounge – Main Event Area (in front of Coach)
Public Departure Hall (Near Check-In Row 7)

Basement 1 – Outside Zara
Basement 1 – Outside Uniqlo

PLUS, experience the Holiday Magic at Jewel too! Swing by the 16-metre-tall Christmas tree from 6pm onwards to enjoy a dazzling Christmas light-up, meet Santa Claus, stiltwalkers and Christmas carollers.

Experience ‘snow’ at the canopy park and Shiseido Forest Valley that will fall at intervals throughout the day! Visitors who spend S$50 in a single same-day receipt at Jewel can redeem two tickets to enter the Shiseido Forest Valley from 5pm to 11.30pm.

You can even take a snow walk amid the spectacular blooms at the Petal Garden, set alongside the quirky and creatively-styled plants at the Topiary Walk which provides plenty of Insta-worthy backdrops.

For more information, visit HERE.

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